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Check-in
25Oct2025Select date
Check-out
26Oct2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Alfonso XII 14, Madrid, Spain, 28014

Hotel Palacio Del Retiro, Autograph Collection showcases a beautifully restored early 20th century palace, protected by National Heritage status, and is situated opposite Retiro Park. This 5-star Madrid hotel offers a tranquil spa, a comprehensive business center, and a fine restaurant.

Rooms & Amenities

The guest accommodations at the Hotel Palacio Del Retiro include 50 individually decorated rooms, many offering views across the park. Every room comes equipped with air conditioning, minibar, flat-screen TV, and features such as a pillow menu and bathrobes.

Dining Options

Crin Restaurant presents a menu derived from high-quality ingredients, offering light snacks and more elaborate dishes. The Suite Bar, with its modern atmosphere, serves a variety of options throughout the day including Mediterranean snacks.

Leisure & Location

Leisure facilities include a spa for water treatments, gym featuring Life Fitness machines, and regular live music events at the hotel bar. The central location in Madrid's Art Triangle provides guests with easy access to cultural landmarks like the Prado Museum and Reina Sofia Modern Art Centre.

Business & Services

The full-service business center at the Hotel Palacio Del Retiro offers five meeting rooms of different sizes, equipped with Wi-Fi, catering to various professional needs. The 24-hour reception provides assistance in navigating local attractions and transport options including nearby bus and subway stations.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Deluxe King
2 persons
32 m² 
1 King-size bed
Shower
Heating
Deluxe King
2 persons
28 m² 
1 King-size bed
Shower
Heating
Junior Suite King
3 persons
50 m² 
1 King-size bed
Shower
Heating
Deluxe Twin Guest room 2 Twin or Single Beds
2 persons
28 m² 
Air conditioning
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Madrid 1.0 km
Airports
Adolfo Suarez Madrid-Barajas (MAD) 22.4 km
Underground
Retiro500 m
Banco de Espana600 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services

Spa & Leisure

  • Spa & wellness centre
  • Sauna
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Alfonso XII 14, Madrid, Spain, 28014
Map view
Alfonso XII 14, Madrid, Spain, 28014
Nearby
Park
El Retiro Park
270 m
Plaza de la Independencia
Parque del Retiro
270 m
Public Building
Cybele Palace
330 m
Museum
Plaza de Cibeles
460 m
Paseo del Prado Paseo Del Prado
Paseo del Prado
350 m
Museum
National Museum of Decorative Arts Museo Nacional de Artes Decorativas
90 m
Plaza de la Independencia
Puerta de Alcala
250 m
Paseo del Prado 5
Naval Museum
350 m
Restaurants
Viridiana
100 m
Calle de Juan de Mena 14
Restaurante Alabaster
100 m
Calle Montalban 9
Condumios Taberna Madrid
120 m
Calle de Juan de Mena 12
Horcher
120 m
6 Calle de Alfonso XII
Adrede
180 m
Calle de Juan de Mena 10 Esquina Con Alfonso XI. Entrada Por Alfonso XI. Alfonso XI
El Bistro del Retiro
150 m
Calle de Antonio Maura 20
Garcia de la Navarra
200 m
Calle Montalban 3
La Taberna de Pedro
210 m
Calle Montalban 3
Casa Remigio Retiro
350 m
Paseo de Venuzuela

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
9.2
9.2/10 based on 82 reviews
Luke
United Kingdom, March  2025
7.0/10

I had a bit of an uneven stay at Hotel Palacio Del Retiro. While I loved the attentive staff and the charming ambiance of the hotel, some issues with the room and facilities held back the experience. The location near Retiro Park was fantastic for exploring, but certain cleanliness and maintenance concerns made it less than perfect.

Rooms
6.0
I found my room beautifully decorated with modern comforts, but faced some annoyances like confusing thermostat controls and an unpleasant odor in the hallways. Additionally, the room lacked charging ports and the lighting was inadequate at times.
Service
8.0
The staff were incredibly welcoming and attentive, making my check-in process smooth and assisting with my requests promptly. However, I did experience some inconsistencies, such as not receiving the upgraded room I was excited about.
Location
10.0
The location is unbeatable, right across from the lush Retiro Park and a short walk to major attractions like the Prado and Plaza Mayor. This made it really easy to explore the city without needing to rely heavily on transport.
Dining
7.0
Breakfast offered a nice spread with quality items, particularly enjoyed the fresh orange juice and pastries. However, I found the breakfast buffet's quality to be just average on some days, and the coffee could use improvement.
Facilities
6.0
The hotel has some lovely common areas that are well-maintained, though my room did have some issues with cleanliness and lighting. I appreciated the Nespresso machine in my room for that extra touch of comfort.
Reese
United Kingdom, February  2025
6.6/10

My stay at Hotel Palacio Del Retiro was fantastic overall, thanks to the warm and attentive staff and a charming ambiance. However, my room was a bit small, which made it less than ideal for working, but it was still a cozy retreat after exploring the city.

Rooms
9.0
I loved my beautifully decorated room overlooking Retiro Park, although it was a little small and lacked a proper desk. Nonetheless, the comfort made up for it.
Service
10.0
The service here was great. From my arrival to checking out, the staff went out of their way to assist with requests and always greeted me with a smile.
Location
10.0
This hotel is right across from Retiro Park, making it super convenient for exploring key museums and attractions-all within walking distance!
Dining
9.0
Breakfast in the elegant restaurant was good, featuring fresh juices and amazing pastries. It really kicked off my day on a high note!
Facilities
8.0
The hotel offers great amenities like room service and help with arranging various activities, although I wish there was a kettle in my room.
Isaac
United Kingdom, January  2025
7.4/10

I had a good stay at Hotel Palacio Del Retiro. The elegant hotel boasts a fantastic location, with beautiful Retiro Park right across the street and major attractions within a 20-25 minute walk. The staff was incredibly attentive and went above and beyond to assist me, especially when my bags were delayed by the airline. However, my room lacked natural light, which was disappointing, especially given the hotel's otherwise charming ambiance.

Rooms
6.0
The room was beautifully decorated but unfortunately felt dark due to minimal natural light. I appreciated its elegance, yet I wished for a brighter space.
Service
10.0
I found the service to be really good. The staff was warm, personal, and really made an effort to accommodate my needs, particularly with my luggage situation.
Location
10.0
The location is superb. Being right across from Retiro Park and close to the Prado Museum made it easy for me to explore Madrid and enjoy the local culture.
Dining
9.0
Breakfast was a highlight with its quality offerings, including fresh pastries and excellent coffee, ensuring I started my days on a delicious note.
Facilities
6.0
While the common areas and facilities were well-maintained, I found the gym to be quite basic and not very inviting for a workout.
Hannah
United Kingdom, December  2024
6.8/10

I had a charming stay at Hotel Palacio Del Retiro. The historic atmosphere paired with a central location made it a nice experience. While the breakfast was particularly stunning, I encountered some minor challenges with the room amenities. Overall, I would consider returning for another visit.

Rooms
7.0
The rooms are beautifully decorated with a mix of modern and historic elements. However, I did find the pillows uncomfortable, which affected my sleep quality.
Service
9.0
The staff were exceptionally friendly and helpful, always ready to assist with recommendations and planning. They truly went above and beyond in resolving issues quickly.
Location
10.0
The hotel is located just across from the stunning Retiro Park, and within walking distance to numerous attractions like museums and restaurants, making it an ideal spot for exploration.
Dining
8.0
Breakfast was a highlight with fresh orange juice and delicious pastries, though I found the coffee options in my room less satisfying than expected.
Facilities
7.0
The overall facilities were well-maintained and aesthetically pleasing, although the room's coffee machine setup could have been more user-friendly.
Tom
United Kingdom, November  2024
6.2/10

I had a good stay at Hotel Palacio Del Retiro. The stunning location right across from Retiro Park was perfect for leisurely strolls. The beautifully decorated rooms had a unique charm, although I did find the coffee options lacking during breakfast. Overall, the attentive staff and the ambiance made for a nice experience. 🌟

Rooms
8.0
The room I stayed in was spacious and elegantly decorated, with modern bathroom fixtures. While it was dark at times, I appreciated its character and comfort. However, I did miss having a full-length mirror.
Service
10.0
The service throughout my stay was excellent. The staff were incredibly friendly and went above and beyond to make my experience pleasant, which made a big difference during my visit.
Location
10.0
Being right across the street from Retiro Park was a highlight for me. It made it easy to enjoy a peaceful escape from the hustle and bustle of the city while still being within walking distance of many attractions.
Dining
8.0
Breakfast was a bit limited but the quality was superb, featuring fresh pastries and delicious Spanish potato omelettes. I found the coffee options not to my liking, so I recommend enjoying the Nespresso machine in the room instead.
Facilities
9.0
The hotel maintains a charming ambiance, with well-kept common areas ideal for relaxation. Facilities like room service were readily available, contributing to an overall luxurious experience.
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25Oct2025Select date
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Rooms and Guests2 Guests, 1 Room